Privacy Policy

Who We Are

Goldie's Pressure Wash ("we," "us," or "our") is a professional pressure washing company serving the DFW Metroplex, based in Dallas, TX. We are the data controller for personal information collected through this website.

This policy explains what data we collect, how we use it, and your rights regarding that data. If you have questions, see the Contact Us section below.

Information We Collect

We collect only what is necessary to respond to quote requests and improve the site experience.

Information you provide directly:

• Name, phone number, and email address (via the quote request form)
• Service address and description of work requested
• Any additional details you include in your message

Information collected automatically:

• Browser type, operating system, and device type
• Pages visited, time spent, and navigation paths
• Referring website or search query
• IP address (anonymized where possible)

We do not collect payment information. We do not knowingly collect data from children under 13.

How We Use Your Information

We use the information we collect to:

• Respond to quote requests and schedule services
• Send service confirmations and follow-ups
• Improve the website and understand how visitors use it
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Contractual necessity — to respond to your service inquiry and fulfill a contract
• Legitimate interests — to improve our website and prevent fraud
• Consent — for analytics cookies, which you may withdraw at any time
• Legal obligation — to comply with applicable laws and regulations

Cookies

We use two types of cookies:

Essential cookies — required for the site to function (e.g., storing your cookie preference). These cannot be disabled.

Analytics cookies — used to understand site traffic and improve user experience (e.g., Google Analytics). These are only set if you click "Accept All" on the cookie banner.

You can change your cookie preference at any time by clearing your browser's local storage or clicking "Decline" if the banner reappears. Most browsers also allow you to block or delete cookies through their settings.

Third-Party Services

We use the following third-party services that may process your data:

• Google Fonts — loads typefaces from Google's servers; Google may log your IP address. Google Privacy Policy
• Google Analytics (if cookies accepted) — anonymized traffic analysis. Google Privacy Policy

We do not use advertising networks, social tracking pixels, or third-party remarketing tools.

Data Retention

Quote request data is retained for up to 24 months to allow for follow-up service inquiries. After that period, personally identifiable information is deleted or anonymized.

Analytics data is retained for 14 months as configured in Google Analytics.

You may request deletion of your data at any time — see Your Rights below.

Your Rights

Depending on your location, you have the following rights regarding your personal data:

California residents also have rights under the CCPA, including the right to know what personal information is collected and the right to opt out of any sale of personal information (we do not sell personal information).

To exercise any of these rights, contact us using the details below. We will respond within 30 days.

Data Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. Our site is served over HTTPS, and form submissions are transmitted securely.

No method of transmission over the internet is 100% secure. If you believe your data has been compromised, please contact us immediately.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the site after changes constitutes acceptance of the revised policy.

Contact Us

For privacy-related requests or questions, reach us at:

If you are in the EEA and believe we have not handled your data appropriately, you have the right to lodge a complaint with your local data protection authority.